Blog
Practical guides on ecommerce support automation. Written by the Sensbot team.
-
Writing the Reply Isn't the Problem
Most support teams already use AI. What still slows them down isn't writing the reply. It's getting the context.
Read post → -
Ask Your Store Instead of Clicking Through It
E-commerce managers spend too much time navigating admin panels to answer questions their store data already knows. That's what Store Copilot is built to fix.
Read post → -
What 784 Support Emails Tell You About Ecommerce Support
We analyzed 30 days of customer support emails from one ecommerce store. Here is what the data shows about where AI helps and where humans still need to be in the loop.
Read post → -
The playbook your support team is already following
Most support teams follow consistent procedures without ever writing them down. Sensbot finds those patterns in past emails and makes them explicit.
Read post → -
Sensbot Email Assistant Is Now Live on Shopify
Sensbot Email Assistant is now available on Shopify. Connect your inbox and get a draft reply for every support email, built from your real store data.
Read post → -
Sensbot passed Google's CASA Tier 2 security audit
We completed CASA Tier 2 certification for our Gmail integrations, performed by TAC Security. Our Gmail-based Email Assistant and FAQ Generator are now compliant for larger clients and platform partners.
Read post → -
Sensbot Is Now a Verified Add-On for Upgates
Sensbot is now available as a verified add-on in the Upgates app store, with a 14-day free trial for new stores.
Read post → -
25% Off Sensbot for Shoper Stores This November and December
Shoper store owners get 25% off the first 3 months of any Sensbot plan. Limited to November and December 2025.
Read post → -
Sensbot Partner Program
Agencies and developers who manage client stores can now earn a 30% recurring commission for 12 months on every Sensbot subscription they refer.
Read post → -
Every Chat Reviewed: Introducing Automated Chat Quality Analysis
Every chatbot conversation is now automatically scored and analyzed by Sensbot. No setup required.
Read post → -
Sensbot AI Now on Shoper – Smart Conversations That Sell
Sensbot Chatbot is now live on the Shoper App Store. One-click install, real order data, ready to handle support from day one.
Read post → -
Sensbot Officially Confirmed on Shopify: Bringing AI-Powered Customer Engagement to Thousands of Merchants
Sensbot Chatbot is now live on the Shopify App Store. One-click install, automatic store connection, real order data from day one.
Read post → -
50+ Online Shops Now Using Its AI Platform to Automate Customer Service and Sales
More than 50 online shops are now running Sensbot to handle customer messages using real store data. A quick look at where we are.
Read post → -
Sensbot Reaches 500,000 Widget Loads in a Single Day
Sensbot hit a new traffic milestone: over half a million widget loads in one day, driven by ecommerce stores across Europe.
Read post → -
Sensbot Partners with IdoSell
Sensbot is now available for IdoSell merchants, connecting AI-powered customer support directly to store data.
Read post →