Return Policy
"torn sole return policy"
Return window 30 days
Status Eligible
Days used 12 / 30
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Left sole is torn - 12 days old, can I return?
Sarah Johnson · s.johnson@gmail.com
KB + store data
Ready to send
Generated from policy + order + customer data
A detaching sole is a manufacturing defect - you're on day 12 of a 30-day window.
Start your return: store.com/returns/217168
A prepaid label will be sent to s.johnson@gmail.com.
Source
Order #217168
Running Shoes
Ordered: 12 days ago
Customer
Name Sarah J.
Purchases Returning · 3×
Real data, real replies
Your WooCommerce data. Ready reply.
Uses real order, customer and product data from your WooCommerce store.
Message
Got the wrong size - can I return it?
Reply
RETURN AVAILABLE Ready to send
Wrong size qualifies for a free return. Delivered 6 days ago, 24 days left in your window. Label sent to your email.
Context
Source
#217168
Delivered · 6 days ago
Return window 24 days left
Label Sent to email
Customer Katarzyna W.
Reads from OrdersReturnsProductsCustomersStore policiesUploaded files
What it handles
Handles real WooCommerce support cases
Sensbot reads your WooCommerce data and completes the action, not just the reply.
"Where is my order #217168?"
Order #217168 shipped yesterday via DPD. Delivery scheduled for tomorrow.
#217168
In transit · DPD
Est. delivery Tomorrow
Carrier DPD Express
"Got the wrong size, want to return"
Return initiated
Delivered 3 days ago. Wrong size - return initiated. Label sent to your email.
#217168
Delivered · 3 days ago
Return window 27d left
Label Sent to email
"Can I cancel my order?"
Order canceled
Order not shipped yet. Canceled. Refund in 3-5 business days.
#217168
Canceled
Refund Queued
Shipped No
"Can I change my address?"
Address updated
Not picked up yet. Address updated successfully.
#217168
Pending · Not shipped
Address Editable
Status Processing
Every channel
Your WooCommerce data. Ready reply.
Sensbot pulls order and customer data from your WooCommerce store and writes the reply, wherever the message arrives.
Customer message
Website visitor
Where is my order #217168?
Where is my order?
Where is my order #217168?
Ready reply
Ready to send Sent automatically Draft reply
Your order was shipped via DPD.
Delivery is scheduled for tomorrow.
Store context
#217168
In transit · DPD
Delivery Tomorrow
Carrier DPD Express
Shipped Yesterday
Same reply. Same context. Every channel.